FAQ

MeerGuard VPN is a service for protecting your internet connection and ensuring online privacy. We use the modern VLESS protocol with traffic obfuscation.

VPN encrypts your internet traffic and protects your data from interception, especially on public Wi-Fi networks. It also provides access to content and improves online privacy.

Using a VPN in Russia is legal. VPN is a tool for data protection and internet security, widely used by individuals and businesses alike.

We use the VLESS protocol with traffic obfuscation. It's one of the most modern and reliable protocols, providing high speed and connection stability.

MeerGuard works on iOS (iPhone, iPad), Android, Windows, macOS, and Linux. One key allows up to 3 simultaneous device connections.

Install the free Happ app (available for iOS, Android, Windows, macOS, Linux), get your VPN key from our Telegram bot, and add it to the app.

We use trusted open-source VPN clients. This is safer (the code is open and auditable), more reliable (updated by the community), and more transparent than proprietary solutions.

A VPN key is a special link that contains all the settings for connecting to our servers. You simply copy it from the Telegram bot and paste it into the VPN app.

We accept MIR cards, SBP, Visa, MasterCard, cryptocurrency, and Telegram Stars. Payment is processed through our Telegram bot.

One key allows up to 3 simultaneous device connections. If you need more, you can purchase an additional key for 99 ₽.

Whitelists are a mode where VPN only works for selected websites and apps. Your plan includes 50 GB of whitelist traffic. You can buy an additional 50 GB for 99 ₽ or 100 GB for 198 ₽.

Yes, we offer a 30-day money-back guarantee. If the service doesn't work for you, we'll refund your money in full.

No, we do not keep activity logs. We don't track which websites you visit or what data you transmit.

Yes. We use modern encryption via the VLESS protocol, which provides reliable protection of your data from interception.

Your ISP only sees an encrypted connection to our server. The contents of your traffic, visited websites, and transmitted data are not accessible to them.

Message us on Telegram (@MeerGuardSupport_bot) — average response time is under 2 minutes. You can also email us.

Try: 1) Update the VPN app to the latest version. 2) Restart your device. 3) Re-add the VPN key from the bot. If that doesn't help — contact support.